Frequently Asked Questions
At Ochanico, we’re proud to offer premium matcha products that not only delight individual customers, but also create meaningful experiences for companies, communities, and events.
What is Ochanico?
Ochanico is a premium Singapore matcha brand dedicated to delivering authentic ceremonial-grade matcha crafted from meticulously selected, top-quality ingredients. We are also available across major e-commerce platforms, ensuring convenient access for our customers worldwide.
Does Ochanico only sell matcha?
Ochanico currently focuses on matcha products. However, we are in the process of expanding our portfolio to include a wider variety in the near future. All products undergo strict quality checks before being launched in the market.
Is Ochanico certified?
Yes, Ochanico products are certified by reputable international organizations. Both our farms and manufacturing facilities operate under stringent global quality standards to ensure premium excellence.
Where is Ochanico Matcha from?
Grown in the highlands of Zhejiang, China, Ochanico matcha benefits from misty mountains, fertile soil, and traditional hand-roasting methods that bring out a naturally rich and smooth flavor. Compared to Japanese matcha, which tends to have a grassy, umami taste, our Chinese matcha offers a deeper aroma and a less bitter, more balanced profile — perfect for both sipping and creative recipes.
How long will I receive my order?
All orders are shipped the next working day, and customers can expect to receive them within 2–3 working days.
What makes Ochanico special?
What makes Ochanico different? Our matcha comes straight from the lush highlands of Zhejiang, China, where the leaves grow slower and sweeter. The same factory that produces our matcha also supplies international cafés and popular bubble tea chains — so you’re enjoying café-quality matcha right at home! Every scoop is rich, smooth, and full of authentic flavor.
Do you supply to cafes?
Yes. Ochanico supplies high-quality matcha to a wide range of cafés and bubble tea chains internationally. Our matcha is trusted by professional baristas and beverage makers for its smooth texture, vibrant color, and consistent quality. Do contact us at hello@ochanico.com
What is Ochanico?
Ochanico is a premium matcha brand that delivers authentic ceremonial matcha with high quality and carefully selected ingredients. We also sell on e-commerce platform, making it easy for customers to purchase our products online.
Does Ochanico only sell matcha?
Ochanico is a premium matcha brand that delivers authentic ceremonial matcha with high quality and carefully selected ingredients. We also sell on e-commerce platform, making it easy for customers to purchase our products online.
Is Ochanico certified?
Ochanico is a premium matcha brand that delivers authentic ceremonial matcha with high quality and carefully selected ingredients. We also sell on e-commerce platform, making it easy for customers to purchase our products online.
What is Ochanico?
Ochanico is a premium matcha brand that delivers authentic ceremonial matcha with high quality and carefully selected ingredients. We also sell on e-commerce platform, making it easy for customers to purchase our products online.
Does Ochanico only sell matcha?
Ochanico is a premium matcha brand that delivers authentic ceremonial matcha with high quality and carefully selected ingredients. We also sell on e-commerce platform, making it easy for customers to purchase our products online.
Is Ochanico certified?
Ochanico is a premium matcha brand that delivers authentic ceremonial matcha with high quality and carefully selected ingredients. We also sell on e-commerce platform, making it easy for customers to purchase our products online.
What is Ochanico?
Ochanico is a premium matcha brand that delivers authentic ceremonial matcha with high quality and carefully selected ingredients. We also sell on e-commerce platform, making it easy for customers to purchase our products online.
Does Ochanico only sell matcha?
Ochanico is a premium matcha brand that delivers authentic ceremonial matcha with high quality and carefully selected ingredients. We also sell on e-commerce platform, making it easy for customers to purchase our products online.
Is Ochanico certified?
Ochanico is a premium matcha brand that delivers authentic ceremonial matcha with high quality and carefully selected ingredients. We also sell on e-commerce platform, making it easy for customers to purchase our products online.